Marketing operations · Project management · AI-enabled systems
I design the systems behind the work.
I began my career in graphic design, but the problems I kept being asked to solve were operational: unclear ownership, disconnected workflows, limited capacity visibility, and reporting that depended on manual effort. Today, I design and manage the systems that make the work run.
AI-enabled operations
I lead the thinking. AI helps remove the barriers.
I work with AI as an ongoing thought partner, not a one-off prompt box. I give it the system history, business context, technical references, and standards it needs to reason alongside me. I decide what matters, how the process should work, and whether the result is ready to use.
Automations handle the recurring administration: updating records, preserving history, calculating metrics, routing work, and refreshing reports. That gives people more time to make decisions, solve problems, and focus on strategy.
Let the automations and AI run so we can fly.Selected work
Four systems. Four different operating problems.
Each case study shows the problem I inherited, the decisions I made, the system I built, and what changed. Together, they show work across program governance, process design, resource planning, executive reporting, automation, and change adoption.
one intake
rollup
visibility
Program governance
Giving a global rollout one source of truth
Aligned 14 departments through shared intake, ownership, budgets, approvals, and executive reporting.
intake
approval
templates
Process design
Building the right workflow for every tradeshow
Translated years of Excel-based planning into reusable Smartsheet workflows, a focused approval path, and one consolidated system.
sizing
per sprint
capacity
Resource planning
Bringing meaningful capacity planning back to the team
Replaced misleading task counts with a team-chosen effort model designed for fairer two-week sprint decisions.
remote team
update
view
Management reporting
Replacing a whiteboard with a live operating dashboard
Digitized an established Veralto management board so a mostly remote team could see performance and course-correct anywhere.
The throughline
My title did not change first. The work did.
These projects started because teams needed someone to bring structure to work that crossed people, systems, and priorities. I moved from producing deliverables to defining how work enters the team, who owns it, how decisions get made, and how leadership sees progress.